Frequently Asked Questions

Below is a list of commonly asked questions from visitors to Manly SEA LIFE Sanctuary.

Where do we collect the tickets we bought on this website?

When arriving at Manly SEA LIFE Sanctuary please head to the front of house desk to collect your tickets.

How long are our tickets valid for?

Your tickets are valid from your time of entry, for the rest of the day. You may leave and re-enter Manly SEA LIFE Sanctuary at any time once you have obtained your tickets.

Are the talks and shows all included in our ticket price?

Yes, all our talks and shows are included with your ticket. The front of house staff will supply you with a timetable for the talks when you collect your tickets.

When is the latest we can visit Manly SEA LIFE Sanctuary?

The last entry to Manly SEA LIFE Sanctuary is at 4.30pm, the building then closes at 5pm

What will we need to bring to collect our tickets?

You will need the card that you paid for the tickets with online and a form of ID. Alternatively, you can show us the email confirmation you received (either printed out or on your phone/mobile device). If someone has given you permission to use their tickets then you will need a letter of consent from the cardholder who made the purchase.

You say 'save up to 30%' on this website, so how do I get those tickets?

Our General Admission (Single Visit) tickets are priced according to the time and date you want to visit. As with other tickets that are sold online, from flights to theme park passes or hotel rooms, the best prices are available during off peak times, such as late afternoons or weekdays. That's not to say that visiting at those times is any different in terms of experience, as we strive to offer all of our guests a great experience, no matter when they visit. Aside from the biggest discounts we offer during off peak times, we also guarantee to ALWAYS offer a discount on General Admission tickets when you buy on this website, so you'll save money no matter when you want to visit. And there's no booking fees either, so there are no nasty surprises when it comes to purchasing.  Click to view General Admission tickets. 

How do the Shark Dive Xtreme discounts work?

Shark Dive Xtreme tickets are discounted on this website at certain times of the week, most often during our quietest periods. The normal discount we apply at these times is 10%, but we frequently run special offers with even bigger discounts. For certain dives the price you pay online will be the same as the walk-up prices on the day. You will NEVER pay more than the standard walk-up price for any dive when making your purchase on this website. The number of shark dives we can run each day is strictly limited, so booking online is STRONGLY recommended at all times.

Do you have parking?

Unfortunately we do not have on site parking at Manly SEA LIFE Sanctuary. The surrounding roads around Manly SEA LIFE Sanctuary are 2 hour free permit parking, which means you will need to move your car after this time. 2 hours is normally enough time to enjoy Manly SEA LIFE Sanctuary, however if you wish to stay longer you can leave and re-enter Manly SEA LIFE Sanctuary at your leisure. Alternatively, their are several long-stay parking options available just a short distance away in Manly town centre (a 2 minute walk).

Is the buidling accessible for people with special mobility requirements?

Due to the preservation status of the Manly SEA LIFE Sanctuary building, we currently have certain limitations with how we are able to adapt the attraction to suit the needs of guests with special mobility requirements.

At present, we regret that there are no facilities for guests with such needs. However, we are currently reviewing the options open to us with a view to introducing facilities in the future.

Therefore, please note pram and wheelchair access is limited to the mid-level of the sanctuary. Acess to Penguin Cove and Shark Harbour is via stairs only.

Where is Manly SEA LIFE Sanctuary located?

If you head to Manly Wharf on foot or by car and look right you will see us approximately 300m along the beach. If you head in to the wharf by ferry you will see us on your left hand side as you approach the wharf.
Manly SEA LIFE Sanctuary, West Esplanade, Manly, 2095.

How can I contact Manly SEA LIFE Sanctuary?

Go to the Contact Us page.

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